311 Citizen Request
311 CRM BENEFITS
Local governments understand they need to provide the best itizen experience. This means having an easy-to-use website and an online citizen services request service. Citizens demand a convenient and safe experience that, provides a deeper level of personalization and trust. With rising cost, local governments feel the need to cut costs, and find ways to become more efficient. This is where SnapSite can help you undertake this process and establish easy to use online citizen services at a reasonable price.
We created a 311 Citizen Reporting CRM that will aid you in implementing these processes and improve citizen satisfaction. City Reporting will employ efficient processes and power its automation.
Modernize administrative and field worker efficiency.
Reduce the average number of hours administrative
staff spends on citizen public works requests.
Citizen satisfaction with their local government is improved
Resolve community issues are resolved more quickly to
the delight of all impacted residents